Una AI Privacy Policy

1. Introduction

At Una AI (“we,” “us,” or “our”), protecting user privacy is very important. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you access or use the Una AI application (the “App”).

By using the App, you acknowledge that you have reviewed and accepted this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When using the App, you may provide:

• Photos, images, or other content uploaded for AI processing or generation

• Prompts, customization settings, feedback, and customer support communications

• Purchase-related information, such as receipts, order details, subscription status, and product identifiers for verification purposes

2.2 Device and Technical Information

To maintain performance, quality, and security, we may collect:

• Device model, operating system, device name, and software version

• Crash reports, diagnostics, and performance-related data

2.3 Usage Information

We may also collect information on how the App is used, including:

• Interaction with features, generation requests, task progress, credit usage, and activity logs

• Records related to restoring purchases or subscriptions

• Technical and security logs used for fraud detection, abuse prevention, and risk management

3. How We Use Information

Collected data may be used to:

• Deliver AI generation, editing, and content processing features

• Manage user accounts, access, subscriptions, and purchases

• Maintain security, detect misuse, troubleshoot issues, and improve functionality

• Conduct analytics, attribution, and service optimization according to laws and platform requirements

• Fulfill legal obligations and resolve disputes

We do not sell your personal information.

4. Third-Party Services and Data Sharing

To operate the App, we may work with third-party service providers, including:

• Payment and subscription platforms

• Cloud hosting and storage providers

• Analytics, attribution, and infrastructure partners

Information is shared only when reasonably necessary, and partners are required to implement appropriate security measures.

5. Facial and Biometric Data

The App may process portrait images for AI features. However:

• We do not create or store facial recognition templates for identification

• Uploaded content is not used for identity authentication

• Facial or image data is not sold to third parties

6. Data Retention

We retain data only as long as reasonably necessary to:

• Provide and maintain services

• Support business operations such as purchase verification, audits, and fraud prevention

• Comply with legal, regulatory, or contractual obligations

• When retention is no longer needed, data will be deleted, anonymized, or securely disposed of unless required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or obtain a copy of your personal information

• Correct inaccurate or incomplete information

• Request deletion of your data

• Restrict or object to certain processing activities

• Withdraw consent previously provided

Requests can be submitted using the contact information below, and we will respond in accordance with applicable laws.

8. International Data Transfers

Since our services and partners may operate internationally, your information may be transferred or processed outside your country. We take reasonable measures to ensure adequate protection.

9. Security Practices

We implement reasonable technical and organizational safeguards, including encrypted transmission, access restrictions, and routine security audits. However, no online system can guarantee absolute security.

10. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Updated versions take effect once published in the App. Continued use of the App indicates acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy or to submit a privacy request, contact:
Email: tilatijevic@doosigmaline.com